Privacy Policy

The Story Chamber is committed to protecting your personal data and your right to privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have about your information. The Story Chamber Ltd, a company registered in the United Kingdom, is the data controller responsible for your personal data under this policy.

Information You Provide Voluntarily

When you engage with the Site, we may collect personal information you provide to us directly:

• Newsletter Signup: When subscribing to our mailing list, you provide your email address. This is used solely to send you updates, featured stories, and relevant content from The Story Chamber. We rely on your explicit consent when you subscribe to our newsletter. You can withdraw this consent at any time by clicking the "unsubscribe" link in any email or in your settings.
• Contact Forms: If you submit a message through a contact form, we collect your name, email address, and the content of your message. This information is used to respond to your inquiry and improve our services.
• Feedback Submissions: Occasionally, we may collect qualitative feedback or survey responses, which may include optional identifying details.

Information Collected Automatically

To enhance your experience and ensure the website functions properly, we automatically collect certain technical data. Where required by applicable law, we will obtain your consent before collecting this data.

• IP address (processed under legitimate interest; anonymised or truncated when possible)
• Browser type and version
• Device type and screen resolution
• Operating system
• Referring website URLs
• Pages visited and time spent on the site
• General location (e.g., city-level, derived from anonymised IP address)

This information is collected for purposes such as site performance monitoring, detecting abusive behaviour, analysing user trends, and improving our service. Our legal basis for this processing is our legitimate interest in maintaining a functional and secure website. Users may choose to disable cookies or enable "Do Not Track" features in their browser settings.

We use your data for the following purposes:

• To deliver requested email newsletters or communications
• To respond to inquiries or support requests
• To analyse user behaviour and improve content relevance, structure, and accessibility
• To maintain the security, performance, and integrity of the Site
• To comply with legal obligations or enforce our terms and policies

We do not use your information for profiling or behavioural advertising.

Cookies are small text files stored in your browser. We use cookies only for essential functionality and anonymous traffic analytics.

Types of cookies we use:

• Necessary Cookies: Required for basic functionality like page navigation.
• Analytics Cookies: Help us understand user interaction with the website. These are only used if you have provided your consent.

Upon your first visit to the Site, you will be presented with a cookie consent banner. You can manage your cookie preferences at any time.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We may share limited data with trusted service providers under contract:

• Email newsletter platforms (e.g., Mailchimp, ConvertKit)
• Analytics platforms (e.g., Google Analytics, Plausible)

Our service providers may store or process data outside the United Kingdom or European Economic Area (EEA). When data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. For example:

• Newsletter subscriptions are retained until you unsubscribe
• Contact messages are retained for up to 12 months for follow-up and quality assurance
• Analytics data is retained in aggregate or anonymised form unless required for legal or security purposes

We take your privacy seriously and implement industry-standard security practices including:

• HTTPS encryption
• Access control and authentication measures
• Regular security reviews

Depending on your location, you may have the following rights under GDPR, UK GDPR, CCPA, or other privacy laws:

• Right to access your personal data
• Right to correct inaccuracies
• Right to delete your data
• Right to object to processing
• Right to restrict processing
• Right to data portability
• Right to withdraw consent

You can exercise your rights by contacting us at contact@thestorychamber.com. We will respond to your request within 30 days.

This Site is not intended for children under 13 years of age. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

The Site may contain links to external sites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

We may update this Privacy Policy periodically to reflect changes in law or in our practices. Updates will be posted on this page with an updated effective date.

For questions, concerns, or to exercise your privacy rights, contact us at:

Email: contact@thestorychamber.com

Website: www.thestorychamber.com/contact